Get in touch
Report a problem, request a new tool, or ask a privacy question. This is an independently run project, so replies take a few days.
Report a problem
Something not working as expected? Tell us the tool, your browser and what happened. Please do not attach the file you were working on — we do not need it.
bugs@filezaar.com arrow_forwardRequest a tool
Need a conversion or edit that is not here yet? Describe the task and the file types involved, and it will be considered for the roadmap.
feedback@filezaar.com arrow_forwardPrivacy questions
Questions about what is and is not collected? The privacy policy explains the whole picture, and you can ask about anything that is unclear.
privacy@filezaar.com arrow_forwardBefore you write
Can you recover a file I lost? expand_more
No, and that is by design. Your files are never uploaded, so there is nothing on our side to recover. Close the tab and the file is gone from memory entirely.
Can you process a file for me manually? expand_more
We would rather fix the tool so it works for you. If a file fails, describe it and the failure will be investigated.
How quickly do you reply? expand_more
This is an independently run project, so replies usually take a few days. Bug reports with clear steps are prioritised.